Contact

We are here to help. If you have any questions about our products, an ongoing order or any other query, do not hesitate to get in touch through any of the following channels.

Contact channels

Email

Write to us at info@europemagicwand.es. We reply to all messages within 24–48 working hours.

Customer service hours

Monday to Friday, 9:00–18:00

Before getting in touch

We may already have the answer you are looking for. Check:

Frequently asked questions — answers to the most common questions about the product, shipping and payment.
Shipping & payment methods — delivery times, zones and payment options.
Warranty — how the 2-year warranty works.

Problem with your order?

If your order arrived with a problem or you need to arrange a return or warranty claim, write to us with your order number and a description of the issue. We will get back to you as soon as possible.

Write to us

Tell us what you need and we will get back to you as soon as possible.